Welcome to Sartor & Co. (“Company”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, products, and services.

By accessing our website or purchasing products from Sartor & Co., you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

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1. About Us

Sartor & Co. is a luxury fashion brand specialising in premium clothing, handbags, and accessories.

For customer enquiries, please contact:

Email: support@sartorandco.com

Website: www.sartorandco.com

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2. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age, or
• You are using the website under the supervision of a parent or legal guardian.
• You have the legal capacity to enter into binding agreements.

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3. Acceptance of Orders

All orders placed through our website are subject to acceptance and availability.

We reserve the right to:

• Refuse any order.
• Cancel orders at our discretion.
• Limit quantities purchased.
• Request additional verification before accepting an order.

Receipt of an order confirmation email does not constitute acceptance of your order. A contract is formed only when your order has been dispatched.

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4. Pricing

All prices displayed on our website are shown in the applicable currency.

Prices may change without prior notice.

Although we make every effort to ensure pricing accuracy, we reserve the right to correct pricing errors. If an incorrect price has been displayed, we may:

• Contact you before dispatching your order, or
• Cancel the order and issue a full refund.

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5. Payment

We accept approved payment methods displayed during checkout.

By submitting payment information, you represent that:

• You are authorised to use the payment method.
• The billing information provided is accurate.

Orders will not be dispatched until payment has been successfully authorised.

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6. Product Availability

All products are subject to availability.

We reserve the right to:

• Discontinue products.
• Modify product specifications.
• Limit stock availability.
• Withdraw products without notice.

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7. Product Descriptions

We make every effort to ensure product descriptions, colours, sizing, and images accurately represent our products.

However:

• Colours may vary depending on screen settings.
• Handmade leather and luxury materials naturally vary.
• Measurements may differ slightly due to manufacturing tolerances.

These differences do not constitute product defects.

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8. Intellectual Property

All content on this website is the exclusive property of Sartor & Co., including but not limited to:

• Logos
• Brand names
• Product names
• Images
• Product photography
• Videos
• Designs
• Graphics
• Text
• Website layout
• Software

No content may be copied, reproduced, modified, distributed, sold, or used without prior written permission.

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9. Prohibited Use

You agree not to:

• Use the website for unlawful purposes.
• Attempt to gain unauthorised access to our systems.
• Introduce viruses or malicious software.
• Copy website content.
• Interfere with website functionality.
• Submit false information.
• Engage in fraudulent transactions.

Violation of these Terms may result in termination of access.

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10. User Accounts

If you create an account, you are responsible for:

• Maintaining password confidentiality.
• Restricting access to your account.
• All activities conducted under your account.

Please notify us immediately of any unauthorised account use.

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11. Promotions & Discount Codes

Promotional offers may:

• Be time-limited.
• Apply only to selected products.
• Exclude sale items.
• Be limited to one use per customer.
• Be withdrawn at any time.

Discount codes cannot normally be exchanged for cash.

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12. Shipping

Delivery estimates are provided for convenience only.

Delivery times are not guaranteed and may be affected by:

• Customs inspections
• Courier delays
• Weather
• Public holidays
• Events beyond our reasonable control

Risk in the goods passes to you upon delivery.

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13. Returns and Refunds

Returns are governed by our separate Return & Refund Policy.

Please review that policy before making a purchase.

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14. Luxury Goods

Many Sartor & Co. products are crafted using premium leather, natural fabrics, and luxury materials.

Minor variations in:

• Grain
• Texture
• Colour
• Stitching
• Finish

are considered characteristics of genuine luxury craftsmanship rather than manufacturing defects.

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15. Authenticity

Sartor & Co. guarantees that all products sold through our official website are authentic.

We do not guarantee the authenticity of products purchased from unauthorised third parties.

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16. Limitation of Liability

To the fullest extent permitted by law, Sartor & Co. shall not be liable for:

• Indirect losses
• Consequential damages
• Loss of profits
• Business interruption
• Loss of data
• Loss of goodwill

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

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17. Website Availability

We aim to keep our website available at all times.

However, we do not guarantee uninterrupted access.

We may suspend access for:

• Maintenance
• Security updates
• System upgrades
• Technical issues

without prior notice.

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18. Third-Party Links

Our website may contain links to third-party websites.

These websites operate independently of Sartor & Co.

We are not responsible for their:

• Content
• Policies
• Services
• Security
• Privacy practices

Your use of third-party websites is at your own risk.

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19. Privacy

Your use of our website is also governed by our Privacy Policy and Cookie Policy.

By using this website, you acknowledge that your information will be processed in accordance with those policies.

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20. Force Majeure

We shall not be liable for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including but not limited to:

• Natural disasters
• Fires
• Floods
• Pandemics
• Industrial disputes
• Government restrictions
• Supply chain disruptions
• Cyber attacks
• War
• Terrorism

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21. Indemnification

You agree to indemnify and hold harmless Sartor & Co., its directors, employees, affiliates, and partners from any claims, liabilities, damages, losses, costs, or expenses arising from:

• Your breach of these Terms.
• Your misuse of the website.
• Your violation of any applicable law or the rights of a third party.

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22. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where applicable consumer law provides otherwise.

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23. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions shall continue in full force and effect.

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24. Changes to These Terms

We reserve the right to amend these Terms at any time.

Updated Terms will be published on this page with a revised effective date.

Continued use of the website after changes have been posted constitutes acceptance of the revised Terms.

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25. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Sartor & Co. Customer Care

Email: support@sartorandco.com

Website: www.sartorandco.com

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Entire Agreement

These Terms of Service, together with our Privacy Policy, Cookie Policy, Shipping Policy, and Return & Refund Policy, constitute the entire agreement between you and Sartor & Co. regarding your use of our website and the purchase of our products.